Privacy Policy
Last updated: November 5, 2026
This Privacy Policy explains how Creative Polo (“we”, “us”) collects, uses and protects information when you visit creativepolo.com or contact us. We keep it simple: we collect only what we need to reply to you and run this website, and we never sell your information.
Information we collect
- Information you send us: when you use a form on this website (contact, free audit or quote request) or email us, we receive the details you provide, such as your name, business email, website address, the service you’re interested in and your message.
- Usage information: like most websites, our hosting provider and analytics tools record technical information such as your browser type, device, pages visited, approximate location (country or city) and how you arrived at the site.
How we use your information
- To reply to your enquiry and prepare audits, quotes and proposals you request.
- To provide and manage the services you engage us for.
- To understand how visitors use our website so we can improve it.
- To keep our website and forms secure and protected from spam.
We do not use your information for automated decisions about you, and we do not send marketing emails unless you ask to receive them.
Cookies and analytics
This website uses only the cookies needed for it to work, plus analytics cookies (such as Google Analytics) that help us understand visits in aggregate. You can block or delete cookies in your browser settings; the website will still work.
Who we share information with
We share information only with service providers that help us run our business, and only as needed:
- Our website hosting provider, which stores this website and form submissions.
- Our email provider, which delivers form notifications and our replies.
- Analytics providers (such as Google Analytics and Google Search Console).
- A spam-protection service (such as Cloudflare Turnstile), which checks that form submissions come from a real person.
We may also disclose information if required by law. We never sell or rent your personal information.
How long we keep information
We keep enquiries and project correspondence for as long as needed to respond, provide our services and meet legal or accounting obligations, then delete them. You can ask us to delete your information at any time.
Your choices and rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, or to object to how we use it. To make a request, email us at hello@creativepolo.com. We’ll respond within 30 days.
Security
We use reasonable safeguards to protect your information, including secure (HTTPS) connections and restricted access to form submissions. No method of transmission or storage is completely secure, but we work to protect your data.
Children’s privacy
Our services are for businesses. This website is not directed at children under 16, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top shows when it last changed.
Contact us
Questions about this policy or your information? Email hello@creativepolo.com.